http://mybabyourbaby.com/forums/ MyBabyOurBaby Forums Topic: No Stories or Growth Chart Update Appearing en Thu, 20 Nov 2008 10:18:36 +0000 http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-128 Tue, 28 Oct 2008 20:02:18 +0000 Beau 128@http://mybabyourbaby.com/forums/ <p>Hi Heather, well I really hope that I've got it pinned down this time. There still seems to be something slightly strange going on with timezones, but I've got your post back into your book, and have fixed one bug that was (under certain conditions) making the date that was stored be stored in a format that was incorrect. When that happened, your post would disappear because the site didn't know how to handle it!</p> <p>Please check that post again and try out changing the date/time to what it's supposed to be (currently set to 11am on July 25). If you keep having this problem then please email us at <a href="mailto:support@mybabyourbaby.com">support@mybabyourbaby.com</a> so we can get it figured out. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-125 Mon, 27 Oct 2008 15:23:39 +0000 Heather 125@http://mybabyourbaby.com/forums/ <p>Ok...it's been 3 months since I originally posted this...any updates on fixing the dates? </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-103 Thu, 14 Aug 2008 14:52:24 +0000 Beau 103@http://mybabyourbaby.com/forums/ <p>I'm so sorry for the delay Heather. I was out of town for a week (Ray got married, congratulations!) and have been trying to catch up on everything since then. I don't have an answer for you just yet, but will let you know as soon as I have one. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-101 Sat, 09 Aug 2008 16:45:13 +0000 Heather 101@http://mybabyourbaby.com/forums/ <p>Any updates about the post changing dates?  It's still wrong, and won't let me change it... </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-98 Sat, 02 Aug 2008 15:30:37 +0000 Beau 98@http://mybabyourbaby.com/forums/ <p>Hi Heather - I'll have to take another look to see why that post in particular is resetting its date like that. Obviously you should be able to change it yourself and have it save to whatever you like.</p> <p>Also it looks like the specific theme you're using doesn't have the height/weight displayed for Growth Chart entries (normally they do show that info). We'll fix that up soon - thanks for pointing it out! </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-96 Tue, 29 Jul 2008 16:56:16 +0000 Heather 96@http://mybabyourbaby.com/forums/ <p>Well, I saw it in the right spot a couple of hours ago, and now it's dated Nov of 1999 at the beginning of the book again...I tried changing the date myself, but it didn't work.  So I don't know now to make it where it should be: July 25, 2008.</p> <p>As far as the growth chart goes, does it display the weights and length somewhere?  I entered it as part of the post, but they don't get displayed anywhere in the post.  I know it keeps track of the most current, but it would be nice if the measurements were recorded in the individual posts too. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-95 Tue, 29 Jul 2008 13:40:01 +0000 Beau 95@http://mybabyourbaby.com/forums/ <p>Hi Heather. I've just taken a look at your account and found that there was a post there where the date was stored incorrectly, so it was showing up at the very start of your book (Weeble wobble entry). I've changed the date on that post so it's hopefully in the right place now.</p> <p>Is that the photo upload that you were having problems with? If not please let me know and I'll see if we can locate it! I'm still looking into how/why the date didn't store properly so we can stop this from happening again. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-94 Tue, 29 Jul 2008 09:49:49 +0000 Heather 94@http://mybabyourbaby.com/forums/ <p>I've posted before without any problems, but today, I uploaded a picture, typed up a post, and it never appeared...</p> <p>I thought I could just go an redo it, but it deducted a picture from my allotted amount.   Any ideas where it went? </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-81 Fri, 04 Jul 2008 08:01:32 +0000 Erin 81@http://mybabyourbaby.com/forums/ <p>Thanks for the update! :) </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-79 Thu, 03 Jul 2008 13:31:45 +0000 Beau 79@http://mybabyourbaby.com/forums/ <p>Hi Erin, definitely sounds like you're getting the same problem. I've narrowed this down to all being related to timezones (if any of you have ever developed any globalized software you'll know that timezones are a nightmare to deal with! :) ).</p> <p>I'm looking at making a couple of changes:</p> <ol> <li>Making it so that if a post is dated in the future, it will still immediately appear within your book (rather than attempting to wait until the date on it, and then publishing "automatically"), and</li> <li>Improving our support for timezones, which is obviously a bit broken at the moment :-/</li> </ol> <p>Hopefully at least the first one will be done today or tomorrow, but given that it's 4th of July weekend here in the US, the other one might take a little longer to get sorted out and up on the live site.</p> <p>We'll keep you posted. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-78 Thu, 03 Jul 2008 10:23:57 +0000 Ray 78@http://mybabyourbaby.com/forums/ <p>Can't apologize enough guys.  We are working on the issue, it's just been a bit crazy finding the problem causing all of this.  But know, that we are on the case and will have it resolved soon. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-77 Thu, 03 Jul 2008 05:19:50 +0000 Erin 77@http://mybabyourbaby.com/forums/ <p>Good morning! I'm not sure if Jason is still using the site, but I'm a new user and seem to have the same issue. I published a post this morning, but nothing shows up on the baby's book. I also can't see where to edit or review the post in any account history (I'm new, so I'm not quite sure where to look), but my photo count has gone down by two (the number I uploaded with the post).</p> <p>Edit: Just wanted to update this to say that my story did eventually appear, about an hour after posting. My time zone is set correctly for my area, but that time zone doesn't transfer to the posts I make. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-73 Sat, 28 Jun 2008 18:29:27 +0000 Beau 73@http://mybabyourbaby.com/forums/ <p>Hi Jason - I'm just trying to look into this problem. It sounds very similar to what some other people have had before (which I thought I'd fixed!). I can't seem to find any posts in what I think is your account though, so it's difficult to diagnose the problem exactly.</p> <p>Are you still using the site? </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-70 Sat, 28 Jun 2008 15:10:15 +0000 Ray 70@http://mybabyourbaby.com/forums/ <p>I'm really sorry for the slow response Jason.  We're working on the issue, and should have it fixed shortly.  We've been so busy lately adding features, that we haven't had a chance to check the forum.   Again sorry for the inconvenience. </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-68 Tue, 24 Jun 2008 00:37:07 +0000 Jason 68@http://mybabyourbaby.com/forums/ <p>Hmm, over three days and still no response?</p> <p>I still have the same problem.  When I post a "story," it does not appear.  The first "test story" I made finally posted a day later with a post date of November 1999?  Something is quite wrong here.  Can someone please help ASAP?  Otherwise, I will be moving to another provider to get a website for son setup.</p> <p>Thanks </p> http://mybabyourbaby.com/forums/topic/no-stories-or-growth-chart-update-appearing#post-67 Fri, 20 Jun 2008 09:54:33 +0000 Jason 67@http://mybabyourbaby.com/forums/ <p>Hi everyone,</p> <p>I have noticed something strange here.  In my profile that I setup when I first registered on the website, I set my time zone to be:</p> <p>GMT -6 US/Canada/Central</p> <p>I noticed that when I went to make my first "story" post, it showed the post time as Eastern time instead of Central time by default.  That is the only thing that was wrong.  The date was correct and all other information was correct.  Anyways, I changed the time to Central time, made the post, which was a basic little welcome post, then submitted it.  When I submitted it, I was able to see it in my son's "book" and I thought all was well.  I navigated away from the "My Book" tab and when I came back my welcome post under "My Book" was gone.  I thought that was strange, so I went to the "Growth" tab, and made a post about our son's growth that we found out about today at the doctor's office.  Again, I was able to make the post without an issue, it took me to it so it was viewable to me, I navigated to the "My Book" tab, then immediately navigated back to the "Growth" tab and my growth post that I had just made vanished as well.  So, at this point, the one post I made under "My Book" is gone and the one post I made under "Growth" is gone.  Can someone shed some light on this, because I cannot use a service like this if posts are going to vanish.</p> <p>Here's to a quick resolution (Cheers!) lol</p> <p>Jason </p>