Martin says:
HI,
I have been trying to update the growth chart with current info of my baby, but I have done it 3-4 times. Everytime it counts me one photo consumption, but when i do a "view book", the new entry never appear.
And it also leads to another problem where the current height and weight of my baby is never right....
Can somebody help?
Thanks.
Martin
Martin says:
Hi, any feedback to this problem?
Lately i encountered new problem where the post i made to "first" does not show up. But again, it still deduct the total number i can upload....
Acutally I do not mind to become a paying customer, but the occasional problem with the site makes me worry, anyone would bother to fix it?
Karen says:
I am having the same problem and am a paying customer. I can't view any of the growth chart updates I have attempted to make today (I have tried 3-4 times now)... Any ideas?
Ray says:
Everything should be working fine now guys. Sorry about that.
Beau says:
And as an update here for everyone else (talked with Karen and Martin via email):
It seems that if your timezone (under Account Options) is set incorrectly, or if you accidentally set the date/time of a post into the future, then it won't appear on your book until that date/time. This causes some confusion.
I'll look at changing that so that they will always show, even if they're dated into the future.
Thanks for your patience everyone!
Beau says:
One more update on issues relating to posts not appearing in your books people:
I discovered a bug where for most of you, if you posted something in the future (with a date that hasn't happened yet), then it would never appear, even though it was supposed to appear after that date passed. This was related to the issue above (where if you timezone was incorrect, it looked like your posts weren't saving properly).
Hopefully this one is fixed now, so your posts should all appear. If not then please let us know!
Also, in the process of fixing this, it's possible/likely that a lot of you have a bunch of posts that you previously posted, which never appeared. Those posts have likely appeared on your books now (because they were stored away, waiting to post, and now have been published). Please go through your books and delete any doubled-up posts you don't want, and sorry if that's inconvenient.
Thanks again for your patience!
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